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Frequently Asked Questions
If you purchase a Led Wall Art, you will also get 2-meter transparent cable and 12v power supply EU/UK/US plug.
If you purchase a poster, you will only get the poster.
Frames, resin coat and hooks must be purchased separately.
All products require from 1 to 3 business days to be made. It takes an average of 1 to 3 business days to deliver your order for must products and destinations.
Delivery details will be provided in your confirmation email.
Our LED Wall Art is crafted using high-quality materials that ensure durability and longevity. The artwork itself is printed on premium-grade pvc, while the LED components are carefully selected for their quality and meticulously hand-installed.
Absolutely! We offer customization options for those looking to add a personal touch to their LED Wall Art. From selecting specific artworks to adjusting the LED light colors and patterns, we strive to make each piece uniquely yours. Please contact us for more details on the customization process and cost.
Installation is straightforward and user-friendly. Each piece comes with a detailed instruction manual. Generally, you'll need to secure the art to your wall using the hanging hole provided. For the LED functionality, simply connect the power adapter to your nearest outlet, and you're set to illuminate your space.
The LEDs used in our artwork are of the highest quality and are designed to last for up to 50,000 hours of usage. This ensures that you can enjoy the vibrant, dynamic lighting of your art piece for many years.
We are open for new opportunities/collaborations and partnerships, please do not hesitate to contact us at: info@ledmansion.art
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and fix it.
You have the right to return your order within fourteen days without giving any reason.
The withdrawal period of fourteen days starts in the moment you or a representive of your third party, other than the carrier, receive the product(s).
To exercise your right of withdrawal, you must inform us with the submission form or through mail info@ledmansion.art.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
If you wish to cancel your order, please contact us immediately at info@ledmansion.art
We can't guarantee that we'll have enough time to cancel or change your order as our shipping department prides itself on getting products heading our customers' with enviable speed.
We ship from Italy. Most likely not. Some shipments may incur customs fees for some countries extra EU. The fee may vary depending on order value, country limits, etc. The recipient is the one responsible for any customs duties.
Sure we can offer invoice payment method, just contact us the same day of the order to receive your invoice.
You can contact us by email at: info@ledmansion.art
Or use the contact form in the website.